Legal Notice
Legal Notice – Mercer & Bloom
By using this website or making a purchase, you acknowledge and agree to the following legal terms.
Identification of Operator
Trade name: Mercer & Bloom Contact email: support@mercerandbloom.com This website is governed by the laws of Australia, including the Australian Consumer Law (ACL) as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), the Australian Privacy Act 1988 (Cth) and all other applicable Australian federal and state legislation.
General Disclaimer
Mercer & Bloom takes reasonable steps to ensure the accuracy, reliability and completeness of the information provided on this website. However, we do not warrant that the website will be uninterrupted or error-free. Nothing in this disclaimer excludes, restricts or modifies any rights you have under the Australian Consumer Law.
Limitation of Liability
To the extent permitted by Australian law, Mercer & Bloom is not liable for any indirect or consequential damages arising from the use of our website, products or services, delays or interruptions in service caused by circumstances outside our reasonable control, or losses resulting from misuse or improper use of our products. This limitation does not apply to liability that cannot be excluded under the Australian Consumer Law, including consumer guarantees relating to the acceptable quality and fitness for purpose of our products. Our liability for a failure to comply with a consumer guarantee is limited to the repair or replacement of the product or the supply of an equivalent product, or the payment of the cost of having the product repaired or replaced, whichever is the lower amount.
Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this Legal Notice limits or excludes these statutory rights.
External Links
Our website may include links to external websites or resources. Mercer & Bloom is not responsible for the content, practices or privacy policies of any third-party websites. We recommend reviewing the terms and privacy policies of any website you visit.
Customer Responsibilities
The customer is responsible for providing accurate and complete information during checkout. For orders shipped outside Australia, the customer is responsible for understanding and complying with local laws, customs regulations and import duties applicable in their country.
Force Majeure
Mercer & Bloom is not liable for delays or failure to fulfil orders due to circumstances beyond our reasonable control, including natural disasters, pandemics, strikes or transportation disruptions. In such cases, we will notify you promptly and offer you the option to cancel your order with a full refund.
Intellectual Property
All content on this website, including text, images, logos and design, is protected by Australian copyright law and is the exclusive property of Mercer & Bloom. Any use without prior written permission is prohibited.
Governing Law and Dispute Resolution
This Legal Notice is governed by the laws of Australia. In the event of a dispute, we encourage you to contact us first at support@mercerandbloom.com. If the matter cannot be resolved directly, you may contact the Australian Competition and Consumer Commission (ACCC) at www.accc.gov.au or your relevant state or territory consumer protection agency.
Changes to This Legal Notice
Mercer & Bloom reserves the right to update this Legal Notice at any time. Changes take effect upon posting on this page. We will notify you of significant changes by email.
Contact
For any questions regarding this Legal Notice, please contact us at support@mercerandbloom.com. We aim to respond within 2 business days.
Thank you for shopping with Mercer & Bloom — we hope you enjoy our Spring Collection!
