Terms of Service

Terms of Service – Linda & Edward

By making a purchase on our website, you agree to the terms and conditions outlined in this Terms of Service policy. Please read carefully before completing your order.

General Information

Store Name: Linda & Edward Contact Information: For any inquiries, please email us at support@linda-edward.com. Jurisdiction: These terms are governed by the laws of the United Kingdom.

Eligibility to Purchase

By placing an order, you confirm that all details provided are accurate and complete.
You must be at least 18 years of age or have the consent of a legal guardian to make purchases on our website.

Products and Pricing

Prices listed on the website are in GBP and include applicable VAT unless otherwise stated.
We reserve the right to adjust prices, descriptions, or availability of products without prior notice.
While we strive for accuracy, errors in pricing or product descriptions may occur. If an error is found, we reserve the right to cancel or amend orders as needed.

Order Placement and Acceptance

Once an order is placed, you will receive a confirmation email. This does not signify acceptance of your order; it indicates that your order has been received.
We reserve the right to cancel or refuse any order due to suspected fraud, unauthorised payment, or product unavailability.

Shipping and Delivery

Orders are dispatched within the specified timeframe listed on the website.
Linda & Edward is not responsible for delays caused by delivery carriers or customs clearance.
It is the customer's responsibility to provide accurate delivery details. Incorrect addresses may result in additional charges or delays.

Returns and Refunds

Our refund policy is outlined separately and forms part of these Terms of Service. By making a purchase, you agree to the conditions set forth in the refund policy, including:

Items not eligible for return (e.g., sale items, electronic items, intimate wear).
The requirement to notify us within 14 days of receiving the product for any return requests.
The necessity of providing a return label for all returns.

Your Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015, including your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Liability

Linda & Edward is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
We make no guarantees regarding the suitability or functionality of our products for specific purposes.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud.

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in that policy.

Prohibited Use

You agree not to:

Use the website for illegal purposes.
Transmit any malicious code, viruses, or harmful components.
Exploit or manipulate the website in any way that could harm the business or other users.

Modifications to the Terms of Service

Linda & Edward reserves the right to update or change these terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website indicates your acceptance of the updated terms.